Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour response guarantee with all of our Linux web hosting packages packages, which means that each assistance question you post is going to be answered to in only 60 minutes max. Our support staff members have been educated to speedily sort out any situation and to ensure that you get detailed advice on any issue that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any question you could have in connection with our offerings. We have got professionals working everyday to supply solutions at any time when required. You may use the ticketing system or send us a message whenever you want, or you can pick–up the telephone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel features an extensive know–how base that’s built–into all sections. In each section, you’ll find a Help control key which will load for you a group of step–by–step online classes on how to apply a particular function or complete a certain action. Also, we have prepared information video clips so its possible to get a better idea of the Control Panel’s interface.