If you have ever had a web hosting account before or you've dealt with any other online service, you're probably well aware from your own experience that for certain things it's better to consult with a live person on the telephone than to exchange support tickets or e-mail messages. If you want to learn more about a particular service before you decide to order it or if something small-scale should be made, for instance, it'll be far easier and a lot faster to get it done in real time. If you're able to contact representatives by phone, it is also very likely that you are using the services of a real web hosting provider, not a reseller. The level of support that you will get by phone varies between different providers - from very general matters to experienced technical support. Usually most of the suppliers offer pre-sales assistance and 1st level phone support, while more complicated tech issues are managed through electronic mail or tickets.

Phone Support in Web Hosting

If you decide to obtain one of our Linux web hosting packages, you can get hold of our customer support crew via phone for 14 hrs a day. We can help you choose the proper plan for your sites because we realize that it is better to discuss such issues with a live person. If you already own an account, we're able to assist you with all sales/billing questions and general matters, even with some tech problems that do not require a lot of time or escalation to an administrator since it will be more appropriate to open a ticket for time-consuming troubles so as to have the entire communication in a single place. We have phone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and talk with our representatives.